Benjen T.

Awful customer service, awful company to deal with. Be careful if you are vulnerable, as they will take advantage.

My mother was taken advantage of by a dubious scheme that Very offer.

Received an offer from Very for £50 back if my mother spent £100. Then it was rejected due to "internal checks on credit worthiness". Several days later offered a credit card (38% APR) of up to £1,500. When we rang to check whether this meant she waseligible for the £50 discount offer we were on the phone for 90 mins, and during that time the incompetent rep (T. GUFFOOR) mishandled the query completely, and we ended up in a situation where he cut the connection.

They then had the audacity to accuse my mother of being involved in fraudulent activity, and withdraw her credit account. Thank God, she wanted to close the account immediately and never do business with these crooks ever again.

Buyer beware! Fraudulent, deceitful and incompetent!