- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I did not like the blouses I had ordered. Silly me, spoiled by other online policies, I presumed I could easily return (at no cost). They have terrible communication, and of course, "return" is at my expense. It's easier and cheaper for me to donate these shirts to a NFP for someone else to maybe enjoy.
Worst part is the bad communication!
Too awful to get into details.
Some items looked good in their ads. I'm old enough I should have known better! They are (as their price is a clue) cheap, and not as attractive as their photos portray.
Don't shop here!
I thought they were nice-looking, inexpensive summer shirts. Nope.
Seems odd to ask for feedback as soon as I click "buy," with no opportunity to assess speed of delivery or quality of items! All this 5-star reflects is that they do online sales!
I had questions about frequency of orders, so I called their site. The guy was the dumbest human I've talked to in ages, but somehow took all my info and said it was set to go. When no pkg arrived, I called and was told they had NO record of my order. I insisted the meds be sent ASAP expedited mail at no extra charge to me (she wanted an extra $14 or so to ship quickly!). She actually said she'd have to check the recording - not to retrain her staff, but to VERIFY MY insistence that I had made this call! Talk about insulting! She did finally OK the shipment, but it arrived late, of course, while I paid an outrageous price for an in-town pickup to tide us over. DON'T ORDER FROM THEM. There are plenty of other online sites that could not be as unpleasant and incompetent as Allivet.
Oneill hasn’t received any thanks yous.
Oneill doesn’t have any fans yet.
Oneill isn’t following anybody yet.
Empty.
Dear Customer,
Sorry that you are not satisfied with the item(s).
We have been paying attention to the quality issues and keep working on improvement. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Kindly be noticed that according to our policy,customers will have to pay for the return shipping fees. Details you may check https://zolucky.com/information/returns-exchanges
We are sorry to hear that our communication fell short of your expectations. We will take your feedback seriously and work to improve our communication methods and response times in the future.
If you need any help, please reach out to us either through live chat or email service@zolucky.com. Both methods of contact are valid and provide efficient communication channels for our customers.
Best regard,
Mandy
ZOLUCKY