ollie m.

I ordered two pair of boots on Black Friday, my order was submitted. I received an email stating that my order had been received and processed. A few days later I received one box of boots and they were not the ones I had ordered. The mailing address was correct but the invoice was not. They were the wrong boots and the wrong size. I called customer service to see what could be done, all they could do was credit my account. I asked if they could contact the lady who ordered the boots that I have and to see if she had the ones I ordered. As of today I have not heard from customer service regarding this matter. I am sure this lady would like to get her boots just like I would like to get mine. They are sending me a return label to send the boots back. I am sending them back to Belk and I hope they can send them to her.