Odis B.

My mother purchased a Hooveround mpv 5, I begged her not to as patients I transport gave them the worst endorsement. She was convinced by the saleman that this is the only mobility chair medicare would pay for. After recieving it she used it twice to go to the mail box, nearly tipping on it's side going up the driveway curb (the chair would not go up/over it str8 away and had to be approached at an angle) my step father and I tried it to varify her claim, it started to tip on me, fully tipped on him (wieght ranging between 150-165 lbs). Hooveround had no explination for this poor designed, but did try selling a different model, naturally medicare would not assist with payments. Mom swore she would lay in bed till the day she died before she ever got into that "Hoover Junk" again, which she kept her word. I have it now, my step father kept it in great mainance, in hopes she would change her mind and use it, even replacing the batteries as for some reason, even with proper care, the die, no ryme or reason. I have used it once and it drained the new batteries taking me from my sofa to my bathroom, apx 50 ft. Hooveround service only wants to sell a new chair, refusing assistance as I am not the origanal owner. Took it to a scooter store, they informed me they don't repair them and veiw the Hooverounds as disposables. Mom was right, Hoover Junk...