They are thiefs & con artists. Took my money & never sent the goods, each time I phone they tell me the order is being processed in the despatch department, when I e-mail them I'm told they had an issue with quality so they could not process the order. 1 year on they called me to tell me they cannot refund the money BUT will credit my account, however I cannot use the total credit in 1 order it has to be used over 3 orders!
This is the problem with the internet based Indian companies. You just can't trust them.