Thumbnail of user nosiphom5

Nosipho m.

Cape Town, South Africa

Contributor Level

Total Points
83

1 Review by Nosipho

  • Payoneer

8/30/23

To say that my experience with them has been horrendous would be an understatement. They have caused me untold distress and substantial financial loss with their unprofessional conduct, their seeming unwillingness to address my issues, and their absolute lack of transparency.

For months now, I have been diligently providing services for my clients and rightfully earning my income. Payoneer, however, has time and again unreasonably cancelled my payments, leading to a loss of over $8000. As a professional with obligations and bills to pay, this arbitrary cancellation of payments is not just frustrating but life-disrupting.

My complaints and pleas to them seem to fall on deaf ears. Their so-called "customer service" is nothing more than a façade, as my numerous interactions with them have resulted in empty promises and misinformation. This has further exacerbated the issue, adding layers of confusion and stress. The lack of basic communication and a proper response from their team is unacceptable and is indeed a clear reflection of their poor service.

To add insult to injury, they have once again rejected two payments without any justification or proper communication. The financial loss keeps piling up and is now reaching over $10,000. These arbitrary actions and their total disregard for the impact it has on my livelihood is truly reprehensible.

Payoneer's conduct is not befitting that of a responsible financial service provider. There are countless similar complaints echoing my sentiment across the internet. Their arbitrary rules and unprofessional conduct are creating a toxic business environment for small businesses and freelancers like myself.

I implore you to take immediate action against this company. Their tactics have caused me a significant financial setback and untold mental stress, and I fear they will continue to do so unless properly held accountable.

Tip for consumers:
Payoneer is a scam, i think because i have complained their staff are punishing me because they reject payment with no valid reason. Imagine having your hard work rejected when you have bills to pay, if you want to avoid this avoid payoneer.

Products used:
Payment service

Service
Value
Quality

Nosipho Has Earned 3 Votes

Nosipho M.'s review of Payoneer earned 3 Very Helpful votes

Nosipho hasn’t received any thanks yous.

Nosipho doesn’t have any fans yet.

Nosipho isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mayn47
May N. reviewed Payoneer
4/28/24

Dear Payoneer Team, I hope this message finds you well. I wanted to share some feedback...

Thumbnail of user vivianad23
4/28/24

Tiene demaciados pasos para ingresar y desde el movil al intentar poner el pasword se bloquea