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I purchased a Samsung Galaxy S9 advertised to be in Like New condition, however, the phone Orchard provided had an angular scuff mark (see photo) on the centre of the screen beneath a cracked screen protector. Orchard had no replacement phone in stock and eventually agreed to refund the price differential between a phone in Like New condition and a phone in Good condition but will only cover the $20 cost of the screen protector needed to hide the scuff as a credit against a subsequent purchase.
North W.'s review of Orchard earned 4 Very Helpful votes
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