I had not ordered from Zazzle before, but liked one of their designs and found myself personalizing it for my granddaughter's birthday. After ordering, I checked reviews. I was worried because of negative postings. So I ordered another set of invites from a well-known company. Not only did I receive the Zazzle order on time with excellent communication from them, but when we received the "other guy's" invitation, my granddaughter said she liked the Zazzle invite the best! So the Zazzle product was, by far, the best! I will order again.