I have had good luck with the shoes, but the fit for most of the clothing is off. Most of the knit dresses and leggings are fine. I would consider them to be "fast fashion" aka average quality. The shoes are usually a good deal if you catch them on sale.
Beware of the automatic shopping credit. It is NOT a good deal for the consumer at all. You will have great difficulty finding anything that you feel benefits you (is really worth more than your automatic payment was). It is really a dangerous thing - because you eventually will forget to skip the month, so it's better to cancel as soon as possible and just re-join when it benefits you.
Hello Noelle,
We appreciate the feedback you shared regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia