Thumbnail of user nm23

N M.

Contributor Level

Total Points
83

1 Review by N

  • SaferWholesale

7/5/14

I would give this company minus stars, as they are a complete rip off order a 250cc Scooter back in July 8,2013. It arrived 3 months later, never told it was a Chinese made scooter, that had multiple problems, first off paid for a certificate of origin, which after a year, July 2,2014, still have not received. The bike is a piece of crap, the original battery was bad, ordered a new one from Great Sports, Inc.aka saferwholesale.com it was useless. The starter was bad, wiring was bad, had to have it towed to a local bike shop to repair it. Without the certificate of origin I can not get it register in Pa., I can not get plates to drive it on the road or sell it. I also made a very bad mistake of ordering a sidecar, it took 6 months to get it, it came from Indonesia, it is a piece of crap, the kit, had no directions, poorly made, the sidedoor does not close, the top pieces do not fit and it does not fit the scooter. With all the charges to get inside the country it was about $1000 dollars all together this whole transaction for a Chinese bike and unknown made sidecar is well over $5000. This is not including the costs associated with repairs and towing costs. The company including Artie the supervisor just give you the run around. I am filing a compliant with the Attorney General's office.

Thumbnail of user randys15
Customer-Service S. – SaferWholesale Rep

It seems to me that you have not had the scooter correctly assembled and that is why you are experiencing so many issues. The Scooters come in a Metal Crate not fully assembled for packaging reasons. You need to assemble just a few small parts including the Handle Bars, Front Tire and Battery installation. Outside of that the unit must be PDI (Post Delivery Inspected) the same way a unit is gone over at the dealership selling the unit. If this process is not done correctly you may harm the unit by using it while not correctly PDI'd. As for your registration, that is something you must request. You need to email your VIN # to titles@saferwholesale.com and you MSO paperwork will be mailed directly to you. If you never email us your VIN we cannot process your MSO and have it notarized. All of your issues can be easily resolved and we are willing to work with you to come to an amicable resolution.

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