N L.

This site is an independent shop on Etsy.com and sells vintage and antique hair accessories and jewelry.

I have made a number of purchases from this shop and been delighted with their service. The owner is highly professional and the merchandise is always accurately described. Not only that but the merchant is an academic writer and includes links to the many papers and books she has written on the subject of costume. Included too are contemporary pictures of many of the items being worn by Victorian and 1920s ladies.

The stock is very large and varied and of high quality. I have seen very unusual Indonesian head dresses and jewelry here which I have never seen elsewhere.

I once had a minor issue of an item I had ordered being unavailable. It was apparently missing in the warehouse. Rather than disappoint me and just leave it out of the package (it was a multiple order) the merchant offered me alternatives such as a substitute item of my choice at a generous 25% discount. Having a "wish" list I chose the discount and selected another item. The discount was applied directly to my Paypal account within 24 hours.

All the items were shipped promptly by a tracked international service and all but one arrived within 1-2 weeks. The delay was due to bad weather and the carrier and not the sellers fault. The service was always friendly and professional. As a frequent buyer I have several times been offered discount coupons which are much appreciated.

I would certainly recommend this site and its very knowledgeable owner

I began using Shipito about 3 years ago. I was also using MYUS but due to some minor issues I thought I would try another site.

I have now shipped about 18 packages via SHIPITO most of which have comprised 6-8 smaller packages consolidated. So far I have had no complaints about their service. The packages were well packed using appropriate materials and my instructions on consolidation were carried out, except when one package was clearly too big to fit and had to be shipped separately.

I would say that their charges are in line with other shipping services. The big plus for me is that they allow you do make your own customs declaration which can be used to trim excessive import taxes.

I have now begun using SHIPITO exclusively because I have been satisfied with their service and I like their rewards program for frequent shippers. I also had some issues with MYUS that led me to no longer using their service.