This place is a nightmare. It uses a call center in Asia and you get subjected to the worst customer service. They forced me to give me a credit card number just to use my gift certificate from my sister. They told my sister that I would get an emailed message saying "here's your gift certificate." They never sent it. Then they sent her the number of the gift certificate which absolutely didn't work. Then, I got annoying emails saying 'Just Go to Our website" to redeem your gift certificate. That did not work. They refused to refund our money.