Some years ago I had visited Boussetil rooms in Tinos island in Greece and I was satisfied. So I chose again to book there. Unfortunately, this time I was disappointed. First, the room was too small, not clean enough (there were tiny pieces of hair on the bedsheets), the wc was smelling piss (the toilet was broken and rejoined with af if with glue on its basis), and the flush out of order. Second, the yard outside of our room was crowded, so we had our window and door always closed (not fresh air). Besides, in the yard, there were $#*! not picked away smelling too bad, and on our arrival, the big trash can was turned over with the garbage out. At the other end of the yard also, there was a big gap towards a wild dingle, which is dangerous for kids and pets as well. Many cats were around the yard and the laundry was hanging around. In the end, the icing of the cake; after we had payed Manthos and we asked for a lift to the port, he refused with the excuse that he had to go out with friends. Therefore he suggested us to take a taxi (while on our arrival he came and picked us with his van). In a few words when he hear "Boussetil" we run away!
Hi Nina,
I'm sorry to hear about this. Booking.com advertises the properties with the information provided by the hotels themselves. Therefore, the Boussetil Rooms is solely responsible for the accuracy of this information. However, I would like to investigate this complaint with the Boussetil Rooms. Can you please provide your booking confirmation number? Alternatively, please send an email to "customer.web@booking.com" referencing this email.
Regards,
Brian
Booking.com Customer Service Team