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We ukrainians, we were forced to relocate in another country... I booked studio in Paris, before that Uniplace's help answered very quickly. Than landlord said me I should sent deposit BEFORE move-in date on MoneyGram to ANOTHER NAME and these transfers are not protected in any way. If I don't do this - I can cancel booking. Uniplaces don't answer me, I want my money back (700 euros). Today 30 of July, rent will be start 1 August, so now money in Uniplaces bill and they should return it to me... Booked ID *******
Nikita M.'s review of Uniplaces earned a Very Helpful vote
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Hello Nikita,
Thank you for taking the time to review our service. We are sorry to learn that your experience didn’t match your expectations.
We can see that our team has provided you the necessary help, and we are sorry that you are not satisfied with the support you received, however we would like to confirm that a full refund has been issued and no extra amount was charged to your account by Uniplaces.
We appreciate you making us aware of your negative experience and thank you for your feedback. We'll use it to manage the way we support our customers and strive to do better moving forward.
We'll always be available if you have any additional questions or comments.
Kind regards,
The Uniplaces Team