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The writers seem to be not as good as my earlier experience last year. I am being charged for revisions indiscriminately
No other choice
The billing is very difficult. I had to attempt atleast 6 or 7 times. It would just not progress to payment
* Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi there!
Thank you for your feedback. On behalf of PaperHelp.org, please accept my apologies.
Don't hesitate to reach if you have this kind of issues before making an order, our support agents are available 24/7.
I see that you placed your order successfully. Let us know in case you have any other questions or concerns.
Alan, Customer Care Manager
Email: support@paperhelp.org
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The chat rep made for quite a frustrating experience. Please review my chat with May and see what...
Hi, Nidhi! Thanks for sharing your concerns. Please allow us to clarify our revision policy. Our aim is to ensure your complete satisfaction with the final product. While we provide up to three revisions free of charge upon order delivery, additional charges may arise if the revision instructions significantly deviate from the initial requirements provided at the time of order placement or if they entail an increase in the scope of work (such as additional pages or slides).
We strive to be transparent about our pricing structure and always aim to work closely with our clients to address any concerns or revisions needed. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with.
Best regards,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org