Nicolette P.

I have a pair of wedges from this site that i got from another person, so of course i wasn't aware of any info about the site except for those commercials that make it seem amazing. Now don't get me wrong, i looove those wedges, i wear them all the time and i have no complaints. Because of this, i decided to go to the site and order a second pair of shoes myself, they have all these first time member offers and all that bs that makes it seems great. Then when you find a pair of shoes that they make look amazing on site and you decide to make a purchase they inform you that you have to become a vip member in order to purchase them. This means that you have to log onto the site between the 1-5 of every month and "skip the month" or they charge your credit card $39.95 a month for a "membership credit" AND the only way to cancel is to call. Now here is where my experience differs from most others. I see most people on this site complain about hour long phone calls to cancel because they try to convince you to stay, which they did with me but it only took about 6 minutes in total. It took a week for my shoes to arrive, which was fine. They said 7-10 days. But when they got here, the box was absolutely crushed. I thought "ok, this is fine as long as the shoes are okay." i open the box, and i was instantly disappointed beyond belief. The shoes look sooo cheaply made its terrible, there are white strings hanging off of them, when you stand up in them they look like they are falling off, the heel is way higher than advertised, they are extremely f***ing uncomfortable, it was just a complete waste of my time and money. (Note: i ordered tavia in black)