Nicole T.

My email to grub hub: I have ordered from Grub Hub many times... and one too many times the food has been wrong.

Not because of the restaurant but because your lack of putting the menu items as they actually are on your site. There have been a few times where your website doesn't say that it has meat... but when it gets delivered, it includes meat. When you are a vegetarian, that is a big deal!

I call the restaurant directly and they send out a replacement... but with my last order they specifically told me that they have been trying to contact you to no avail. They said many items are incorrect on your site and frankly it doesn't seem that you care.

When people have dietary needs or restrictions you need to state exactly as the menu is as the restaurant has printed.

I highly suggest you fix this flaw before you get a lawsuit for something that happens way worse than just getting meat on a vegetarian meal. Or hire someone that knows how to proof read.