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nicole m.

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1 Review by nicole

LiveCareer

  • LiveCareer

“Don't use it!”
7/3/15

Make sure you read the fine print.

  • Comments (0)
  • 200K Views
Helpful  (5)
Thank you
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Laura T. – LiveCareer Rep

Hi Nicole M.,

I’m very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.

All of our subscriptions are auto-renewing. A monthly subscription makes it easy for our customers to customize the resume and cover letter for each position for which they are applying, and also to avoid interruption on the service. Customers can cancel at any time. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me if you have any further issues. You can email me at anna.b@livecareer-support.com

Best Regards,

Anna

LiveCareer

nicole Has Earned 5 Votes

Nicole M.'s review of LiveCareer earned 5 Very Helpful votes

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