I ordered a BLACK pair of leggings, and they sent me GRAY. I called to request an exchange. Never sent out the black pair I wanted, and exchange was not processed. Called a second time, and they finally sent me a return label. Sent the gray pair back that same day. I called to follow up (since I had yet to receive my black ones), and they stated they still had yet to receive the gray leggings, and that they do not ship out the correct order UNTIL they receive the original product first! That is not the right way to do business. They are the ones that messed up my order. So now it's been a month and a half since I originally ordered my BLACK leggings, and still have yet to receive them! Also, the call reps are foreign, and difficult to understand. Not sympathetic to you as a client.