Boy do I feel worked over! I signed up so I could get my shipping covered on an order I made and it was not clear until I tried to submit a claim that I HAD to first go through their website in order for the shipping to be reimbursed. What a hassle! I was buying flowers. I had the flowers picked out, the recipients name and address, my billing information, and card written. I would have had to redo all of that in order to get my rebate. What a joke. However, had I known, I actually might have done the extra work if I was properly informed before I submitted my order. Just feel really jerked around. I definitely will not be recommending this site to anyone I know!
Hi Nicole,
Please contact us at customerservice@freeshipping.com. I believe we may be able to assist you in resolving this matter. Depending on where you registered, the Introductory Premium is a shipping rebate, up to a certain amount, back on the purchase you just made. That rebate claim does not require you shop through the links (only subsequent orders have to be made through our site). It may be that you were not on the correct link when trying to claim that Intro Premium.
Thank you
Kelly