Nicole b.

We ordered a chair for my grandmother expecting it to be delivered In their 30 day window. While continuing to wait for the chair far after 30 days my grandmother was diagnosed with spleen, lung, liver, bone and pancreas cancer. She was given a week to live. While all of this was happening we realized we had just paid top notch for this chair that was already being delivered late. When we called the company and asked to cancel our order because of the circumnstances they claimed that it was too late and or chair would be delivered anyway because otherwise the company would "eat the cost." They had no sympathy and were unbelievably rude and inconsiderate. We now have a chair sitting in our garage because their "in home installation" which we payed extra for upon initial purchasing, is apparently just bringing it in the garage out of the potential rain... pathetic. Do not use this company.