I called their customer service for some tire and wheel package fitment advice and the guy started off rude. He first said he couldn't hear me and then when I asked if he could hear me now he said "hold on for a second" as if I was an inconvenience. Fast forward, I then asked him a question about what would be the largest setup I could fit on a 2018 Ram 2500 and he responded as if I was incompetent. I then tried to explain to him what I was looking to purchase on his site and he didn't even try to get my business. At that point I was done and contacted Custom Offsets that provides similar services where they were much more 'arm opening' into my questions and money. I did give 2 stars since the guy did at least answer my questions. 23 years Active Duty service... never thought I would leave a review on rudeness but it seemed fitting.