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Nicola S.

Contributor Level

Total Points
80

1 Review by Nicola

ScS
  • ScS

11/20/21

Terrible Service - Avoid this Company!

I called staff to arrange fitting and was told carpets were in the warehouse and I needed book my fitting asap.

I took the day off work to accommodate this request as the house is a rental property.

I called several times on the fitting day (which takes forever, as noone answers the phone) and waited in the rental property until 5.30pm as I was told the carpet fitters work late.

The carpet fitter didn't arrive. Noone from SCS bothered to call to rebook, explain or apologise.

I called to rebook for 10 days later - Again, noone called to confirm the fitting or give any information.

Without the carpet fitted I had to wait before the tenant could occupy the property.

Avoid this company, the service is terrible!

Tip for consumers:
Avoid

Products used:
Not received

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