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I had a horrible experience with this site. Wish i would have looked up the reviews first. I ordered an XL swimsuit. They sent me a L and I contacted them. They said they will send the right size out right away. I got the swimsuit and it was the same size as the first but the tags were cut. They said I needed to send a pic of the tags to them for a refund. I couldnt do that since they were cut. They refused to refund me. Luckily Paypal helped me get a full refund.
Nicki D.'s review of DressLily earned 2 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Nicki D.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize.
Could you please kindly give us your order number so that we can check for you?
We apologize for the inconvenience and we are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com