Purchased a single laptop battery that was marked as "Ships in 24 Hours" on their website. Placed an order with FedEx 2-Day shipping but didn't receive my order until exactly 3 weeks later. Not only did Tmart not ship my order for 12 days, when they finally did they shipped it FedEx SmartPost (which basically means that FedEx takesthe shipment but hands it off to USPS to be in charge of the delivery). Once I finally received my order they refused to refund me my shipping costs. I had to call my credit card company to get the charges reversed but I finally got my money back. I will NEVER deal with Tmart again
Dear Customer,
Sorry for all inconvenience caused by us!
We notice that our online service has refunded your the express postage.
Sorry again! Hope your support and understanding.
Have a nice day!
Best wishes,
Tmart Service Team