Thumbnail of user nicholer

Nichole R.

Contributor Level

Total Points
82

1 Review by Nichole

  • Fandango

9/23/14

Fandango is the worst website and customer service I have EVER dealt with. I ordered a gift card by email and never received the card after 1 hour. My credit card was charged but no gift card in my inbox. I figured it was because they had an invalid email. I called customer service and they did not have an information in their system about my transaction. They were unable to find my information out by my email, name or 16 digit card number. After the search I was told that there was a third party company that enters the information. I asked for the customer service telephone number but they were unable to give me this information. Now my personal information is with a company that I did not even know I was using. Note this is the WORST EXPERIENCE!

Tip for consumers:
Never Use You Will Regret!

Service
Value
Shipping
Returns
Quality

Nichole Has Earned 2 Votes

Nichole R.'s review of Fandango earned 2 Very Helpful votes

Nichole hasn’t received any thanks yous.

Nichole doesn’t have any fans yet.

Nichole isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user robr698
Rob R. reviewed Fandango
4/2/24

I purchased tickets, had an unexpected conflict, I tried to call to change/refund my tickets, the...

Thumbnail of user tajoya1
J T. reviewed Fandango
3/22/24

On 03:22/24 before the movie started I called Fandango to get a refund on one of four tickets...