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Nicholas P.

Contributor Level

Total Points
82

1 Review by Nicholas

  • DressLily

7/22/15

My mother ordered several dresses from here and found that they were barely close to the sizes she ordered. On top of that, they are extremely poorly made. She tried to contact them to return the dresses but their contact page didn't accept the order number and, therefore, did not submit her complaint.

This is the complaint that didn't go through:
I have recently received the dresses what I ordered. I was very disappointed, because the sizes are very small. I am size L and I ordered XL just in case but this dresses could fit only on my daughter who is very slim3 size slimmer than me. The measurements are all over the place not even 2 pieces of XL size measurements are the same. This dresses can fit only a girl who has very small breasts. Usually the XL size woman have breasts. One of the dresses's workmanship is so poor I wouldn't sell it in my shop if I was you Dresslily. It is embarrassing. The clothes name: L*show Sexy Round Collar Sleeveless Floral Print Women's Dress. This dress was made by somebody who has never ever learned how to sew a dress.
I need your precise address to sent them back to you and I want full refund for the payment of australian dollar: AU$ 210.

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CustomerService R. – DressLily Rep

Dear Nicholas,

I want to start by extending our thanks to you for providing your extremely valuable feedback to us.

For the size issue, please refer to http://www.dresslily.com/m-article-id-80.htm.
It might be the wrong order number for your first time to submit the ticket, we have receivd your ticket and have applied solution for you, please work with us at there.

Thank you for bring this to our attention.

Best Regards
Dresslily Customer Service

Nicholas Has Earned 2 Votes

Nicholas P.'s review of DressLily earned 2 Very Helpful votes

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