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Demandforce has been a great tool for us to be able to connect with our patients and increase number of reviews. By improving communication with patients and increasing the number of reviews, we allow ourselves to serve a greater number of patients. Senior Customer Success Manager, MaryBeth has always been extremely helpful and dedicated to serving my needs. If there was anything she was unable to answer, she always made it a top priority that I receive an answer as soon as possible.
My only negative comment that prevents me from giving the 5-star review is the "Demandforce" reviews that are supposed to be displayed on the bottom of search engine results are currently not appearing. I was told that those reviews should appear after 90 days from first review. Unfortunately, well more than 90-days since our first review, we do not see our "Demandforce" reviews in search engine displays and was told that it is due to an issue that they are currently working on.
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Joel was great! Answered all my questions quickly and easily.
Company has been very useful in helping with maximizing what we get out of the platform, allowing...
Hi Nicholas - thank you so much for leaving us a review! We are so happy that you can use Demandforce to connect with patients and increase the number of reviews. Regarding the search engine display, we would be happy to review this in more detail with you so that we can better understand how to improve going forward. Again, thank you for the feedback!