I wish I would have read the reviews prior to purchasing my items. Nowhere on their website does it say it could take weeks before your order is processed. I ordered 4 items on Jan 3 and one item says i wouldnt get it until Jan 17, one item Jan 27 and the other 2 items there is no information at all. When I considered cancelling the order I only saw something about being able to cancel within the first 30 minutes (which I should have) and maybe I overlooked the part where it says WE DONT GIVE REFUNDS all I kept seeing was "store credit" why would I want store credit just to repeat this headache again? I thought that perhaps because they had national commercials they had their $Hit together but boy was I wrong. If you want to avoid a headache AVOID ZULILY