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Nena D.

Contributor Level

Total Points
104

1 Review by Nena

  • Groupon

12/6/14

DO NOT BUY GOODS FROM GROUPON. THEY ARE SLOW TO SHIP AND THEY MAKE RETURNS NEARLY IMPOSSIBLE EVEN WHEN THERE IS A LEGIT REASON FOR A RETURN! Ordered a Vigilant Rainbow "Smart" toothbrush that was supposed to communicate with my android phone and help teach my daughter to brush her teeth well. My Vigilant Rainbow, did not work with either of my phones. Groupon fine print says it is returnable if defective but system does not let you print a label for return. Customer service not responsive for at least a week. I was sure that I had just wasted $30 on a cheap quality brush toothbrush that did nothing. They finally did respond to me and let me return it. But it was an extremely frustrating experience and not worth the drama and hassle.

Tip for consumers:
DO NOT BUY GOODS FROM GROUPON. THEY ARE SLOW TO SHIP AND THEY MAKE RETURNS IMPOSSIBLE EVEN WHEN THERE IS A LEGIT REASON FOR A RETURN!

Service
Value
Shipping
Returns
Quality

Nena Has Earned 4 Votes

Nena D.'s review of Groupon earned 4 Very Helpful votes

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