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If I could give this site 0 stars, I would! SCAM! I placed the order a month and a half ago, and within a few weeks still have not received so much as an email. So I tried contacting them, for them to tell me there are several missing items. They ask if I want to replace it with something else, and after suggesting 10 other items that also happened to be out of stock, I asked for a refund. Instead, I got 5 items in the mail when I ordered 11, of which are the wrong sizes and one is a completely different product altogether. I have asked for a refund again for my missing items, and still no refund! I have had an absolutely horrible time with this website. NEVER ORDER FROM HERE! THEY'RE JUST STEALING YOUR MONEY.
Tip for consumers:
DON'T ORDER HERE. SCAM.
Nellie L.'s review of DressLily earned 3 Very Helpful votes
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Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Nellie L.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize.
Could you please kindly give us your order number so that we can check for you?
We apologize for the inconvenience and we are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com