Neil C.

Please don't use groupon. I ordered 3 items for my new flat and two of those have been problematic. I was shocked when I opened the memory foam mattress for my lodger, as it was covered in black stains. I also ordered a double bed in a specific colour to match all the other furniture I bought, and was furious to see the bed was a completely different colour. I have contacted groupon, who say I can return products for a full refund. Needless to say that the bed and the mattress had to be used. There was no way I could have just gone to a shop to buy an alternative bed and get same day delivery. So had to keep the wrong bed and the black stained mattress. I was also on hold for 36mins to them to be be hung up on after I said I had a complaint.
Please don't go through the nightmare of having to keep substandard products like I did and groupon washing their hands of you once they have made their money.
I was completely devastated that my moving in day was ruined, and the severe lack of customer care I received.