Neal B.

Went thru Trip Advisor to book room at Hyatt Regency Orlando for four days. As going thru booking process with GetARoom watched for any mention of additional charges such as parking or other fees hotels love to charge these days as this is almost pure profit for them. After not seeing any mention of these fees finished booking. When arrived to hotel found they had book two rooms as I had only requested one, ok that was easy to fix. Then at end of stay I found I had been charged additional fees for resort and overnight parking adding an extra $127.80 to pay above what I had already paid for room. After getting home I checked paperwork to see if I had missed something but all it said on confirmation sheet was total charge $xxx. Xx. I then thought to look at their Terms and found this "
20. Charges NOT Paid by Travel Agent
Upon check-in at a hotel or for a cruise, customer acknowledges that customer will be required by the cruise line or hotel to provide a credit card to cover any incidental expenses that are incurred by the customer at any time during the stay. These expenses include, but are not limited to, room service, meals, valet parking, additional hotel taxes, internet fees, beverage fees, spa services, picture purchases, and any other fees associated or incidentals with staying at any particular hotel and/or traveling on any particular cruise line."
This gets them out of this type of practice and lets them show rates below what you would see from other sites which include the information they don't.