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n c.

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1 Review by n

Beyond The Rack

  • Beyond The Rack

“Can't believe this site!”
2/6/14

Can't believe this site! How can they get away with selling fakes! Just realized I purchased a fake handbag from them. Very disappointed! And when you contact them to solve this problem the customer service department doesn't respond!

  • Comments (0)
  • 143K Views
Helpful  (5)
Thank you
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BeyondtheRack B. – Beyond The Rack Rep

Hi Nc, thank you for taking the time to send us your feedback. We apologize for the negative experience you've had with Beyond the Rack. At BTR we not only pride ourselves on providing brand names at the lowest prices, but we also take a great deal of pride in our Customer Service. We take your comments seriously and would like to take the opportunity to rectify this problem. We would like to assure you that BTR does not sell fake items. All our merchandise is guaranteed to be 100% authentic as we only deal with reputable vendors. If you can please email us at social@beyondtherack.com with your order #, we will be happy to look into this for you. Please know that we're always here to help. Thank you

n Has Earned 5 Votes

N C.'s review of Beyond The Rack earned a Fraud Buster vote

N C.'s review of Beyond The Rack earned a Well Said vote

N C.'s review of Beyond The Rack earned 3 Very Helpful votes

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