Nathan N.

Is 0 stars an option?
I ordered a $20 wig from this company and paid $8 in shipping expecting it arrive within 7-10 business days. After the 12th day I checked the tracking information. The delivery had been canceled and I was given no further information. My refund was directly deposited back to me, but only $6! I was charged $15 for services and given no merchandise!
I called the company to try to find a resolution. The lady on the phone was completely rude and basically told me I should have waited all day for the package to arrive at the destination. She refused to accept any responsibility for the fact that the company she works for had just taken money from me for nothing in return. She then said a manager would be in contact with me. It's been 2 weeks since that phone conversation and I'm still waiting.
This company is absolutely terrible. Failure to communicate, failure to accept responsibility and failure follow through. Do yourself a favor and avoid Costume Discounters at all cost.