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DO NOT BUY ANYTHING HERE, POOREST QULATILY- 0/5 STARS
I am positive this website is a scam- I just wish I would have done more research before purchasing, surely all the five star ratings must be made up from within the company. I made the worst mistake in purchasing my wedding dress here, thinking I could save some money as I am not a high maintenance bride- although the dress was still $170 US dollars. The dress arrived and DSL just threw the package under my bushes- did not even bother to ring the door bell. When I opened the package I could not be more displeased- CHEAP CHEAP CHEAP, and not at all as pictured- gemstones were already coming unraveled off the back. I have attempted to reach customer service via phone and email and have been unsuccessful, I highly doubt they will return this poorly made dress- Ill be lucky if I can sell it to a local bridal consignment for $20.
Natasha L.'s review of EricDress earned 7 Very Helpful votes
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Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team