Natalie R.

I have had quite a history with them. 15 orders in total. Only 3 of cheap items were ok. Out of 5 pairs of dance shoes, only 1 pair was of decent quality. But then there was a huge problem with delivery (they sent my order with UPS instead of regular mail, therefore I could not get it for more than a month! - as they always delivered in the middle of the day when I was at work, or went to the wrong entrance, despite many calls to UPS office with detailed instructions.) And additional charges if they send through UPS of FedEx. 2 pairs just went to garbage - yeah, they were THAT bad... (see photos of one of those pairs attached. And my review on the shoes below - they would not allow me to post it on the product page on their site.) Sometimes problems with refund as well. For instance, they stalled one refund for months, despite my regular inquiries and reminders, then they said that too much time has passed and they can only give me a coupon. I accepted. When I decided to use it (before expiry date), it was not valid. 75 messages to Customer Service - still cannot get my refund.
Tried to leave honest review - about real quality of dance shoes - "Access denied".
Couple of times wanted to buy smth, then there was a problem with payment, about which I sent inquiry to Customer service. They would reply the next day or so, but the product price overnight magically goes up - from $19.99 to $29.99. Therefore the deal was not attractive anymore.
First I would rank the site as 2 or 3 stars - because there were couple of decent shopping experiences, but lately they have become so bad... So just one, as of now. Not worth the trouble.

Tan shoes review:
First, the heels are not 5.5cm as described, but close to 5cm (about 5.1-5.2cm to be precise).
And they are way too short for the arc curvature used, therefore the shoe won't stand properly on the flat surface. (Hopefully the picture will demonstrate to you what I mean.)
Then, some straps on the vamps are way too loose, uneven in length. (See the picture attached). And in general, aligned unevenly and not symmetrical - check out the position of the central knot, for instance.
Another big one - two shoes are different in length! The difference is 0.4cm - which is almost one size (in European measurements)!
Compared to all these flaws, things such as glue stains seem to be very insignificant to mention.