Natalie H.’s Reviews of DressLily & more

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1/29/15

Please people. Don't waste your hard earned money. These are not as seen on picture. They are soooo cheap looking and without belts. The buttons already are falling off and I haven't even tried it in yet. They are not pressed and not tailored. They told me to go iron the jackets. The double breasted one is so uneven. The buttons are wop sided and the collar is stitched on wrong so it is twisted. Cannot be worn but they won't refund me or send me a return label! I wish I could post my pictures here to show you because unless you see it you won't be able to imagine how horrible these things look.

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CustomerService R. – DressLily Rep Over a year old

Dear Natalie H.,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Please accept our sincerely apologize. We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.

We are trying to get in touch with this customer to discuss a solution to this problem that he will find fair and acceptable.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com