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I ordered a necklace on 5/8 and paid expedited shipping to receive it by 5/22. The shipping information says the item has been I. The same location since 6/19. Everyday it updates to a new date and time with the same location listed. I contacted customer service several times and they keep telling me the item is on its way. I've even been told twice I would receive it in 3 days. Well, it's 6/4 and still no necklace. Myka has not been helpful at all. It feels like a scam especially because I can't speak to anyone over the phone and they take 24-48 hrs to respond.
Products used:
I ordered the multiple name necklace; however, I never received it.
Natalie B.'s review of MYKA earned 3 Very Helpful votes
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Dear Natalie,
Thank you for your feedback.
I am really sorry that your order is still not with you. I have checked your order and I can see that we have already forwarded your case to our shipping team, and they will are investigating it with the courier. We will be back to you once we received the update regarding your order.
Thank you for your patience.
Kind regards,
MYKA Customer Service Team