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nasrin r.

Contributor Level

Total Points
85

1 Review by nasrin

  • LiveCareer

6/18/15

I didnt sign up for any monthly deduction from my credit card! Why did you deduct money?

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Laura T. – LiveCareer Rep

Hi Nasrin R.,

I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best Regards,

Anna

LiveCareer

nasrin Has Earned 5 Votes

Nasrin R.'s review of LiveCareer earned 5 Very Helpful votes

nasrin hasn’t received any thanks yous.

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