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Totally inaccessible program, "chatbot" cannot really respond to questions and there is no way to talk to a person when you have a problem. They take my credit card without providing service. Do yourself a favor and go somewhere else! I am!
Tip for consumers:
Go somewhere else! Save yourself agravation
Products used:
Drop box
Food was salty and not very good. We tried 6 meals and then had a hell of a time getting the to stop service. They do not answer their phone, chat worked after we got past the robot. I had no intention of signing up for repeated weeks, just wanted to try it out, and feel that they were deceptive in their instructions/information.
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Empty.
Hi Nancy, I'm terribly sorry to hear about your experience with us. As outlined in our Terms, we're a subscription service. This means that charges and deliveries are weekly recurring, but of course, you can skip or cancel at any time. In light of this, I'll be sure to reach out to you in a private message so I can further assist and make things right.