I purchased a necklace in December and did not realize I was signed up for their 39.95 a month program. When I finally saw the charges, I asked for a refund because I did want or like their shoes. They said they would give me a partial credit(2 months only) when I said I would contact my credit card company, they said they would not give me any money back! Don't buy anything from this site, you will be sorry!