Nancy C.

I thought this was a great resource until my most recent experience in which the crazy homeowner wanted to charge us $700 for what she claimed was cigarette smoke damage. My husband smoked 50 feet away from the house and all the windows were closed yet she claims all the linens, drapes, etc were ruined and it would cost $700. AirBnb apparently did not need any proof from her about this and charged my card $200 (unbeknownst to me until I reviewed my credit card statement). I cancelled my account. I can find better deals and service elsewhere.