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I was aware when I ordered that I could not return the merchandise, so I have no recourse with Zully, although I am considering American Express's support policies.
First, the dresses, etc should not be advertised as having smocking. What was on these dresses was not smocking, but a kind of fake smocking.
In addition, the material used in all of these except one was an inferior material that after a light rinse just looked awful.
The cut of the dresses was all wrong. Yes, they were the right size, but something had gone wrong between the design and the execution of the finished product.
The price was excellent because the photos showed such cute outfits. Cute dresses just do not come at that price. I should have known there was a catch. American consumers have a lot of choices on inexpensive clothing so there is no need to buy junk. Next time for the same amount of money, I'll go to the Gap.
Other products I have bought such as toys are fine, and I have no complaints, but on zulily clothing I have learned my lesson.
Tip for consumers:
I have ordered brand name toys, and they were fine.
But, not the girl's clothing - what junk.
The shipping is slow - yes, but that is the business model. The order is placed with the manufacturer after Zulily receives enough orders.
Nancy A.'s review of Zulily earned 10 Very Helpful votes
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