Nadia A.

Be Aware of VRBO.

VRBO booked my place, collected the rental. A deposit of $2,601 was made to my account, 2 weeks later I was told that it is fraudulent transaction. VRBO instead of taking back the $2,601 of my bank account, the charge back was $3,291, the full amount including their commission. They even take their commission and fees, they make the landlord pay for a processing fee and commission event though the landlord was charged back.

They are scammers. They will take any credit card to make a sale, and when a charge of a fraudulent transaction happens, they will keep their commission and their processing fee. So they are making you pay for their error. I received $2,601 for a rental to may account VRBO charge back from bank account is $3,291.01 instead of what they paid me. So I am out of pocket by $455. VRBO does not care about the Owners and I am sure they don't care about the tenants. Be aware Owners be aware. Do not trust VRBO with your bank account.