Very sorry to say that the worst experience I had with DHGate. They send my wrong order after 6 weeks of non stop conversation. They promise me to refund my money in 10 days and closed my case. They lied on every step, there live operator has no say just to a part of therapy to there client, not authority, no update information. I got many emails from them they are going to refund, but when I ask to there CS operators, they told me to send as attachment of conversation. So bottom line they have no record, of what is going on with the case. They always emphasis please leave a positive feed back what they did, truth is they send me last email, are going to refund, but please leave the positive feedback now, why I conclude without solving my problem. I use to buy all the times through ebay, never had a problem and I had my high rated deal. Now my next step is to talk about my bad experience on many web sites as possible, to expose how they work. Now finally they stop answering me, losers.