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I'm really surprised by the reviews, I guess only dissatisfied and angry customers come here to vent. Anyways, I have been ordering from both zavvi.com and zavvi.es for several years now (you can see in the picture that I have five pages of purchases) and never had a problem with them. Once, they lost a parcel and I got quickly refunded, but I had made plenty of other purchases from them and never ever had an issue.
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