- customer service has taken a serious fall: very slow responses (takes a few days now to get an answer), unwilling to listening to customer problems
- they not have value for the time The most important thing
- Register of Packages take more then 48! They are so slow
I will pay 50$ more to Company can care of customer and they Service faster and better then this
Tip for this Company: if you have to much customers make sore to hire more employees to take care of them:)
This will be my last deal and i will move to another company
Thank you for your review on sitejabber. We have emailed you but we have not heard back from you. We realize your time is important. As a MyUS member you can expect to see your packages logged to your account within one business of arrival at our location. You can also expect an email reply from us within one business day. If you need to reach us right away our livechat feature is available 24/7 and we are available by phone Monday through Friday from 9 AM to 5 PM EST.