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I've been working with Morton's on various projects for some years now and no matter the scenario, they are always knowledgeable and helpful... No matter who I talk to.
My customers unit was delivered damaged, dropped and repalleted on its side. Two replacement pieces were delivered from Canada on time. The touch up paint somehow is "held up" in customs, so they say, only to be delivered weeks from now. The company seems disorganized.
Tip for consumers:
Get an agents name, number and email at the beginning. They are hard to get ahold of and do not return mesages.
M T.'s review of WoodlandDirect earned 2 Very Helpful votes
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Woodland Direct sells absolutely China grade garbage. Check out my crooked chimney cap they sent...
Ordered on Dec 18 for my daughters Christmas present. Finally shipped 2/7. Still not received....
