They make every excuse to delete a review that you make on a bad attorney. The attorney pays a fee. Therefore they don't want you to share your true experiences with another. I told them I will provide them with videos, and evidence what I went through with unprofessional attorney. Please don't depend on any reviews for attorneys, they will found every reason to not post the review. Now if you're saying something nice it goes through. I follow all their guidelines they find every excuse not to post the review, you're better off using goggle not this site here. I don't want anyone to go through what I went through with the attorney I hired. They kept denying ever review the one they approved it was deleted in few days.
We do apologize for your inconvenience, But we place all stipulations online in the policy and in the designated areas to prevent such instances as this. All items come directly from the manufacturer in brand new condition. We never open any packages as it would be item tampering I. E. not in original condition. Per our policy if you receive any items that is defective or damaged in any way you have 5 consecutive days to contact us so we can rectify the situation, you've waited a total of 13 days to contact us. In your case we've also supplied an extension to you so you can send it back with instructions, but unfortunately you've altered the item by cutting the lace. As sated in several places on our site once the lace has been cut on any item, that item can no longer be returned. Again we do apologize but the policy was put in place for these such instances.